Last updated: March 3, 2026
1. Who we are
ENA CARS ("we", "us", "our") provides taxi and private hire services. This Privacy Policy describes how we handle personal information when you use our website, contact us, or make a booking.
If you have questions, contact us at info@enacars.com .
2. Information we collect
Personal information
- ✓ Full Name
- ✓ Email Address
- ✓ Phone Number
- ✓ Pickup and Drop-off Locations
- ✓ Real-time Location Data (when using the mobile app)
- ✓ Payment Information (if applicable)
Non-personal information
- ✓ IP Address
- ✓ Browser Type
- ✓ Device Information
- ✓ Pages Visited
- ✓ Time and Date of Visit
Location Information
Our mobile/web application may collect precise or approximate location information (GPS, network-based) to:
- ✓ Determine pickup and drop-off locations
- ✓ Provide accurate ride estimates and routing
- ✓ Improve service availability and driver dispatch
Location data is only used while actively using the app and is not sold to third parties.
Cookies
3. How we use your information
- ✓ Provide and manage bookings and customer support
- ✓ Communicate about journeys or enquiries
- ✓ Improve our website and services
- ✓ Meet legal and regulatory obligations
4. Legal bases (UK GDPR)
- ✓ Contract
- ✓ To provide bookings and services
- ✓ Legitimate interests
- ✓ To operate and improve our business
- ✓ Consent
- ✓ For optional marketing
- ✓ Legal obligation
- ✓ To meet legal requirements
5. Sharing your information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- ✓ With Service Providers: To process payments or manage bookings.
- ✓ For Legal Compliance: If required by law, court order, or government request.
- ✓ With Consent: When you explicitly agree to share your information.
To exercise these rights, please contact us at info@enacars.com .
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
7. Children's Privacy
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@enacars.com.
8. Your rights
You may request access, correction, deletion, or restriction of your data.
To request anything, contact info@enacars.com .
9. Policy updates
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.
Need help or have a question?
If you want to request data access or have concerns, contact us.